Quantcast
Channel: Homeaway: Message List - Guests leaving early - to refund or not to refund?
Browsing all 29 articles
Browse latest View live

Re: Guests leaving early - to refund or not to refund?

serenade - I tend to be pretty generous regarding my refund policy (although up to now I've never had anyone cut short a stay).  For example, in the event of a hurricane I am willing to let a guest...

View Article



Re: Guests leaving early - to refund or not to refund?

Thank you LazyM and Sage,You both made really good point there. I'm not sure how familiar they are with travel insurance. Their daughter actually booked my place for them and made the payment as well....

View Article

Re: Guests leaving early - to refund or not to refund?

Are you restricted to monthly rentals by your local ordinances? If not, you may find it easier at this late date to get shorter rentals, which can also be more lucrative.    Also, it is very unusual...

View Article

Re: Guests leaving early - to refund or not to refund?

Hi Carol,SF is generally tough on short term rentals, but in this specific case it is even more challenging since we're in a co-op building, so I need to get my co-owners approval eveytime I get new...

View Article

Re: Guests leaving early - to refund or not to refund?

I think I just figured out what happened with this guest. Her husband already left for the UK and she's still here and my flat is almost a mile away from where her daughter lives. They probably are...

View Article


Re: Guests leaving early - to refund or not to refund?

Our clause..."Renter assumes responsibility for acquiring or not acquiring Trip Cancellation Insurance."  is placed right above the signature line in the rental agreement.  I learned that from one of...

View Article

Re: Guests leaving early - to refund or not to refund?

I actually just recently updated my lease agreement to include this: CANCELATION or EARLY DEPARTURE – There are NO REFUNDS for CANCELLATION OR EARLY DEPARTURES EXCEPT AS PROVIDED HEREIN.  If a Guest...

View Article

Re: Guests leaving early - to refund or not to refund?

An update on this one as well: I opened up the calendar and started getting inquiries, and 2 of them were very serious ones who were ready to move in by Monday. Communicated with the current tenant (by...

View Article


Re: Guests leaving early - to refund or not to refund?

Excellent.  It can be amazing what one might accomplish through communication that focuses on achieving a  result that is good for everyone rather than on conflict.  Well done, serenade.

View Article


Re: Guests leaving early - to refund or not to refund?

I guess you should have rental agreement between you and guest.  All terms and conditions are mention on agreement so both parties must read agreement.  Thank You.www.pprofiles.com

View Article

Re: Guests leaving early - to refund or not to refund?

If he has business, you do too.  Question is the business he is leaving to handle worth more than the rental cost he is losing.  That is his issue.

View Article

Re: Guests leaving early - to refund or not to refund?

I just had a local San Diegan check in due to his AC went out in his home 15 miles inland  and needed a place near the water for 2 nights ( Labor day weekend) for him, wife and 3 young boys and mother...

View Article

Re: Guests leaving early - to refund or not to refund?

The guest told you he was going to rent your house because his AC at home was not working. At this point, I would have told him, BTW, you know our house doesn't have AC.I think you dropped the ball by...

View Article


Re: Guests leaving early - to refund or not to refund?

My opinion is that you should have told him that you would think about refunding his money. That you would do an inspection and then make your decision. When he told you that the reason he was coming...

View Article

Re: Guests leaving early - to refund or not to refund?

I already addressed those areas.....I defer you to my original post.

View Article


Re: Guests leaving early - to refund or not to refund?

Yep, I agree. Be done with it..And learn from it. Might explore those portable AC units. Thanks. Best response

View Article

Re: Guests leaving early - to refund or not to refund?

I certainly would not fight over a measly $100. I would let it go..."ain't" worth the time and effort dealing with this person. If you think he wasted your time up until now...wait and see how much of...

View Article


Image may be NSFW.
Clik here to view.

Re: Guests leaving early - to refund or not to refund?

On the other hand...if you want a free and easy edit to your listing that stresses the fact that you don't have AC, you just might get one from this person.  That certainly will the topic of his...

View Article

Re: Guests leaving early - to refund or not to refund?

Thank you all. Issued full refund and he's in the rear view mirror and I now the course to take in the future.

View Article

Re: Guests leaving early - to refund or not to refund?

I guess you should have rental agreement between you and guest.  All terms and conditions are mention on agreement so both parties must read agreement.  Thank You.www.pprofiles.com

View Article
Browsing all 29 articles
Browse latest View live




Latest Images